Privacy policy.

Welcome to www.stepantravel.com (“Site”). Stepan Travel LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or engage our travel advisory services. By using our Site and services, you agree to this policy.

1. Information We Collect

a. Personal Information You Provide

  • Contact data: Name, email address, phone number, mailing address

  • Travel preferences: Destinations, dates, budget, special interests, dietary restrictions

  • Payment information: Credit/debit card details, billing address (collected by our payment processor)

  • Communications: Any information you send via email inquiries, contact forms, or surveys

b. Automatically Collected Information

  • Usage data: IP address, browser type/version, pages visited, time spent on pages, referral URLs

  • Device data: Device type, operating system, unique device identifiers

  • Cookies & tracking: Cookies, web beacons, and similar technologies to understand Site usage and improve your experience

2. How We Use Your Information To

  1. Deliver and personalize services: Create tailored travel proposals, book reservations, and provide destination support.

  2. Communicate with you: Respond to inquiries, send confirmations, updates, marketing communications (with your consent).

  3. Improve our Site: Analyze traffic and user behavior to enhance functionality and content.

  4. Process payments: Facilitate and secure payments through third-party processors.

  5. Comply with legal obligations: Maintain records for tax and regulatory purposes.

3. Sharing Your Information

We may share your information with:

  • Suppliers & service providers: Airlines, hotels, tour operators, payment processors—only as needed to fulfill your travel arrangements.

  • Business partners: Selected partners (e.g., insurance providers) when you opt into additional services.

  • Legal & regulatory authorities: If required by law or to protect our rights.

  • With your consent: Other third parties when explicitly authorized by you.

We do not sell your personal information to third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings

  • Analyze Site performance and user behavior

  • Provide targeted advertising (with consent)

ou can control cookies through your browser settings; however, disabling cookies may affect Site functionality.

5. Your Rights and Choices

a. Access & Correction: You can request access to or correction of your personal data by contacting us.

b. Deletion & Restriction: You may request deletion or restriction of processing, subject to legal obligations.

c. Opt-out of marketing: You can unsubscribe from marketing emails at any time by following the “unsubscribe” link or contacting us directly.

d. California Residents (CCPA):

  • Right to know, delete, and opt out of “sale” of personal information. We do not sell your data.

  • For inquiries, see Section 8 below.

    e. EU Residents (GDPR):

  • Right to access, rectify, erase, restrict, or port your data, and to object to processing.

  • To exercise these rights, see Section 8 below.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your data, including encryption, secure servers, and access controls. However, no method of transmission or storage is 100% secure. In the event of a data breach, we will notify you and authorities as required by law.

7. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing personal information.

8. How to Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Stepan Travel LLC

Email: privacy@stepantravel.com

Address: Stepan Travel LLC,1312 17th Street, Unit #2577, Denver, CO 80202

For California privacy rights (CCPA) or EU data subject requests (GDPR), please specify your request in your email.

9. Changes to This Policy

We may update this Privacy Policy at our discretion. Any changes will be effective upon posting the revised policy with a new “Last updated” date. Your continued use of the Site after changes indicates your acceptance.

Thank you for trusting Stepan Travel LLC with your personal information. We are committed to safeguarding your privacy as we craft unforgettable travel experiences.